Campaign module
EXPERTLY SERVED 1,2,3
Master the spirit & mixer serve guests expect — then prove you can deliver it.
7–8 minCore+60 XPEarns: Expertly Served badge
PocketWork Academy
Learn more.
Earn more.
Get booked again.
Practical hospitality skills that strengthen your PocketProfile and help venues understand what you can do.
How learning turns into work
- 01
Learn
Short lessons built around real service moments, not theory.
- 02
Prove
Answer, apply and show evidence where a skill genuinely needs it.
- 03
Strengthen
Verified skills and badges sit on your PocketProfile for venues to see.
- 04
Get matched
Venues see why you fit a shift — the reasons, not just a number.
Learning strengthens how venues understand you. It doesn’t promise a rate or a booking.
Drinks Academy
Campaign learning, built into the journey.
Partner-funded learning can sit alongside core bar skills, with the same testing, evidence and PocketProfile proof.
One route, seven stages
Pathways build on each other. Start at the foundations and keep going as far as your career takes you.
- Stage 01
Hospitality Foundations
Arriving shift-ready: the first thirty seconds, allergens, safe service and what venues actually expect.
- Stage 02
Drinks Academy
Beer, wine and spirits knowledge you can use on the floor without sounding rehearsed.
- Stage 03
Cocktail Academy
Classics, build order, speed and consistency behind a busy bar.
- Stage 04
Coffee Academy
Espresso, milk and counter service for cafés and hotel mornings.
- Stage 05
Venue Excellence
Reading the room, recovering a bad moment, and the standards premium venues hire for.
- Stage 06
Leadership Academy
Running a section, briefing a team and holding standards when the shift gets hard.
- Stage 07
Career Accelerator
Moving from shifts to supervisor: how to be the person a venue asks back and promotes.
Honest about what Academy is
PocketWork learning supports shift readiness through foundation modules and skill cards. It does not replace venue-specific training or any legally required certification. For example, official food safety, alcohol licensing or health and safety qualifications. Candidates remain responsible for any role-specific certification their employer requires.